Information & FAQ

Oops. I waited until the last minute again. What can I order and receive ASAP?
I’m looking for a gift. Can you help me find something they’ll love?
I want to add more pendants to my necklace. Can I do that?
Can I buy a pendant without your necklace chain?
My jewelry is in need of repair and/or refurbishment. Can you help me?
Are there customs fees associated with international orders?
What kind of protection do your shipments have?
How do I initiate a return or exchange?
Are any items final sale?
Why is my jewelry tarnishing?

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